Although people are generally willing to try out new things, it is a fact that us humans have a very strong hold on the adage of “if it ain’t broke, don’t fix it”. Essentially, if we have something to do a job, we are in no great hurry to get something else which really does the same job. Perhaps there is a large take-up of HD TV sets, but there are just as many if not more people who haven’t got one. Why? Because they already have a TV and don’t see fit to spend a large amount of money getting a new one, no matter how good it is. It’s not filling a need, it’s making an upgrade, and so for most people it can wait.

The reason this is relevant is that it explains why some people are reluctant to try something new in an established field. Something that comes out of nowhere and does something entirely original catches our attention, but a new development that merely improves on what we already had seems to some people to be gilding the lily, and not worth the extra spending it takes to get it. Against that background, why should you sign up for VoIP? If you already have a phone, why do you need another phone system? Aren’t you just swapping one thing for another? The answer to that final question is: “Well, no. Not at all.”



The first question you need to ask yourself if you are considering whether VoIP is worth the change, and it is a simple question, is: “Do you want to save money?”. It really is that clear-cut; you will save money if you change from standard landline (and particularly cell phone) calling. Indeed, there are some companies who are already using mobile internet as a way of allowing their mobile customers to use VoIP on the move, and for those customers it has proven to be cheaper than a standard mobile call. Not to make things overly technical, the fact is that using VoIP makes less of a demand on infrastructure, and as a result it costs less.



If the chance to cut your phone bill by as much as 75% isn’t enough of a selling point, then perhaps you’d be interested by the additional convenience that VoIP allows you. Probably everybody who is reading this has been in a situation where one person is waiting for a phone call and another needs to use the phone. With your landline provider you can, of course, add a second line, but that means a second set of line rental costs, an installation fee that won’t be cheap and – if you aren’t careful – a much larger phone bill at the end of the month. With VoIP, the addition of extra lines is a matter of supreme convenience.



Some of the best technological developments have come about through people thinking: “What if we had the best quality of x and added the best quality of y to it?”. In telecommunications, the main two methods up to now have been our landline and our cell phone. Both have real benefits in their favor; our landline being steady and not dependent on good signal quality, more affordable and always there. Meanwhile our cell phone is something we can take with us wherever we go, allowing us to be in contact even when we are on the move. If you have a VoIP system then you can combine these qualities in a system which costs less than either.

The vast majority of VoIP providers have a system which allows remote login, so that if you are at home or at work, away on business or anywhere else, you can log in to the system and as long as you are equipped (and the items needed are highly portable) you can make and receive calls. As long as there is an internet connection available, the line quality is better than any cell phone and the calls are cheaper than any landline. Signing up to VoIP doesn’t mean losing what you liked about your landline or cell phone – you can keep both and still use VoIP – but it does mean you can have the best of both worlds in one.



For many years, and well within the living memory of most people around today, customisation simply didn’t exist. One size had to fit all with many services and products, because that was all you were going to get. In the present day, we have come to expect and rely on the ability to tailor things to our preferences and if we don’t get the chance to do so we aren’t happy. It is fortunate, then, that the range of features packaged with the average VoIP plan (along with others that you can add as you see fit) make the whole system something you can tailor precisely to your preferences.

Among the features available with various providers and plans are: the opportunity to have your voicemail converted into a sound file which can be emailed to you, allowing you to pick it up anywhere; the chance to set a limit on calls, so that you (or your family) don’t exceed the monthly budget; the opportunity to choose a ‘vanity number’ which can make your business immediately recognisable for a small one-off cost; and many more besides. Each of these features can make your calling system cheaper, better, more versatile or even more fun.

In the long run, it is expected that we will all move across to VoIP for one reason or another, and there may be a few who decide that they will wait for the point where it is easier to do it than not to. But early adopters are always in the position to get the best out of a service, so it makes sense to make the switch sooner rather than later. It doesn’t mean you’ll lose what you had with the old system, because you don’t even have to give that system up; so there really is no reason not to make the switch.

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