If you are hesitant to buy a VoIP business phone system, you probably feel you have good reasons for that hesitation. You may be right – but, you may be wrong! The only way to really find out which is to make a list of your concerns regarding VoIP business phone systems, so that you can address them directly with the VoIP service providers you speak to. Here are some common concerns:
Reliability: Some people avoid setting up a VoIP phone system in their office because they are unsure about the systems’ reliability. This is a justified fear. After all, if they don’t work well, it could give the impression that your business is not a professional one. And in a worst case scenario where they don’t work at all, they could prevent you from meeting with clients, placing sales calls and cause other disasters.
Price: Everyone hears that VoIP phone systems are less expensive, but when it comes to your business, you can’t really be too careful. Not only would it cost more, but there’s also the price of setting up the VoIP business phone system and the cost of reverting back to the traditional system if it turns out to be a huge failure. Not everyone plans for apocalyptic breakdowns, but if you’re already strapped for cash, it is understandable that you should fear the consequences of taking the leap into VoIP.
User Friendliness (Or Lack Thereof): You have many valuable employees, it’s true. They are smart, capable and bright – for the most part. But they don’t all learn the same or at the same speed. If you move to a VoIP business phone system that is not user friendly, you may have a lot of employees struggling to use their phones or interrupting their co-workers for a brief how-to lesson. This reduces overall worker productivity and could cost you money.
Much as you are interested in a VoIP business system, you are hesitant because you’re not sure the benefits justify the potential risks. In order to get a better idea of what to expect and how a VoIP service provider might answer your fears, write them down and ask the providers themselves how they would try to assuage these concerns. Often, a willing provider will work through your issues and needs. Many companies are offer money back guarantees if their service is not reliable, provide cheap plan offers for your VoIP business phone system and can help you select phones that are as simple and user friendly as you require. The important thing to remember is that you will never know if you never ask. So ask!